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Forgot your username or password? 

Login Help

Here are some common login issues:

• • Your username might not be your email. Because your username has to fit specific parameters (like including a number), many donors aren’t able to use their email address as a username.
• • If you’ve been waiting several minutes for your recovery email, try checking your spam/junk folder.
• • If you’d like to reset your username, please contact us using the steps below.
• • If you are a returning donor, and have not logged into your donor account since May 21, 2020, you will need to create a new account. 

We’re here to help. If you’re still having trouble logging in, or if the contact information in your account is out of date, contact us online or at 1-877-486-9414.